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Case Study – Silver: Hacked Websites Mean Lost Revenue

January 28, 2020 by Agnes Talalaev

“Hacked websites mean lost revenue.”

– Silver

Silver helps WordPress owners with site management. He shares why his sites are protected by WebARX and how WebARX helps him to give his customers better service.

Silver runs a WordPress care plan business. He helps businesses with their WordPress sites. Especially those business owners who don’t want to deal with any technical work.

Silver manages and protects 10 websites with WebARX and said he plans to expand rapidly.

You can learn more about what Silver is doing from his website.

Why is web security important to you?

The most important part for me is to protect websites from getting hacked. Hacked websites mean lost revenue to my clients. This is the main thing WebARX is helping me with.

– Silver
Hacked Websites help
Screenshot from supportmeow.com

What are the biggest issues you are solving when your sites are protected by WebARX?

The biggest issue I face is managing updates. WebARX helps me to ease that part of my job. It also let’s me know when I have any vulnerable plugins on my site. So I know I need to update immediately and I don’t have to deal with hacked websites.

It helps me to build and maintain relationships with my customers.

Sending monthly security reports and making updates on their sites gives me opportunity to have a good reason to contact client and keep building relationship with them.

Why have you decided to choose WebARX over the competitors?

WordFence bloats the database and other plugins do not seem to give too much of value.

Also I can guarantee the client, that if there are any malware issues on the site, I am likely to get help from WebARX. WebARX has hard emphasis on security, which I don’t want to focus on that much. They help as the missing piece.

– Silver
Hacked Websites help

What would you recommend to other developers or agencies who want to make their sites more secure?

Don’t build a WordPress site to a client and after finishing run away never to see them again. This is how the number of hacked websites raises.

Offer your help to website owners. While you do that try to build some long-lasting relationships with them. Website owners don’t want to deal with updating and maintenance work. They have a business to run and updates, security and maintanance is usually too much for them to handle.

As you know, most of website or business owners are not IT experts and they don’t plan to become one. This is where I come and help them out.

– Silver

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