We have collected questions and answers related to WebARX Security products. Our website security products help website owners and web agencies protect their websites against website vandalism and automated hacks. If you did not find any help from our Frequently Asked Questions section then feel free to contact us directly at firstname.lastname@example.org or here.
Yes, we provide support year-round, 7 days a week, 24 hours a day.
The protection feature is a custom Website Protection solution that functions as a perimeter defence for your website. In technical terms, it’s recognizes all software and software versions which your website is using. Our Threat Intelligence System is using internal and external sources to detect the latest vulnerabilities of software and the versions. Our Website Protection is designed specifically for your website firewall rules which protects your website vulnerabilities and open doors.
We guarantee we’ll do everything within our power to keep the website safe. In security, there is no 100% solution. While we’re highly effective, there are various variables we cannot account for (i.e., the website owner, the web server environment).
Example: if an attacker discovers your admin passwords, or if your website is infected from the back end (server cross-contamination or compromise). You should also ensure that you have set a rule to prevent Website Protection bypass in your .htaccess in case someone knows your website’s IP address.
No, our Website Protection does not affect your SEO, except in a positive way through improved performance when taking advantage of our caching options. Google and other search engine crawlers still associate your content with your domain regardless of the DNS change. Local businesses should be sure to select the closest server to their geographical area when setting up the Website Protection.
No, we do not host your website. We will function as an intermediary for all your incoming traffic; this means that all your traffic will funnel through our secure network, but will be sent directly to your host / web server.
Yes we do, if it’s within 30 days of purchase.
In our Web Agency CRM you can add unlimited amount of domains and its free. Our main goal with offering free CRM is to solve the problem – agencies not having a tool where they can give more attention to website security.
Automated scans on full protection are taking place every 3 hours. With Website Protection you can see a real-time firewall which will give information about threats and attacks. Website Protection will also check if your sites HTTP directs correctly to HTTPS, it will check if your site is mentioned in any blacklists or hacker communities and monitor your content for any suspicious activity.
Automated scans on free version are taking place every 12 hours. Free version will check if HTTP directs correctly to HTTPS and if your site is mentioned in any blacklists or hacker communities.
Our free monitoring will give you information if or when to take action to fix or protect your website. It will give you information if your website has been mentioned in any hacker communities, forums, or databases, you also get an instant notification any time there’s a security issues detected by out automated scanner. It will help you to keep everything on your website looking and working just the way it should be, and avoid your content getting compromised. If there is problem, we’ll help you to fix it. Ofcourse we recommend preventing those problems by using our Website Protection.
WebARX Web Agency CRM can help You as an agency or freelancer to be more organised and efficient. It’s all Your clients in one place. It also helps to give better service to Your clients, by keeping their websites monitored and secured. When most CRM’s take up to one year to excel at, our Web Agency CRM has been made easy and understandable to learn in just ten minutes.
First of all – money. Even a small websites can generate a substantial amount of money, if there’s a lot of them. Cyber criminals and web hackers can make money with your compromised website by distributing malware, SEO spam and even set up e-mail spam servers and phishing sites. Secondly- the worst case scenario is when an evil minded hacker can use your website to infect visitors with ransomware. And last but not least – defacements by hacktivists, vandals, script kiddies, kids – who test their skills and love to show it off on hacking forums and compete with the fanciest defacement. We have written here a bit more about the ways, the problem and how does a website get hacked.
WebARX Web Agency CRM is free for our partner agenicies and developers who believe that security among even the smallest websites should be elementary. Schedule a demo here.
No, WebARX Agency CRM is a tool for client management and all in one security overview. To keep the websites secure you have to add WebARX Website Protection. WebARX full website protection will give you an overview of vulnerable software, firewall logs and user activity to help you schedule maintenance and improve your development process.
Yes, WebARX Web Agency CRM is for web agencies and developers to manage their clients from a single place. You will have an overview of each site security issues, configuration problems, content changes and even know if any of the sites have been mentioned by hackers.
Website vandalism and automated hacks are a raising trend. If we compare 2016 with 2015 we can see that automated hacks have increased by 32%. It means that chances are 1/3 that your website could have already been hacked or is under attack. WebARX Website Protection will protect you against threats using our intelligent software that’s smarter than anything else on the market.
WebARX Web Agency CRM helps you to get an overview of all your websites which you own or manage. It gives you an overview of your site/sites health – recommends updates on plugins, shows if your webpage has any vulnerable features and lot more.